This Privacy Policy applies to:
- Website visitors
- Prospective customers
- Existing customers
- Business partners
- Startup founders
- Investment applicants
- Vendors and suppliers
- Corporate representatives
- Individuals contacting us through our website
- Users requesting product demonstrations or Proof of Concept (PoC)
- Users of our digital products and services

Depending on your interaction with us, we may collect the following categories of information.

Personal Identification Information
- Full name
- ID Info

Contact Information
- Email address
- Telephone number
- Business address (where provided)

Professional and Corporate Information
- Company name
- Job title
- Position
- Industry
- Country
- Organization size

Business Information
Where relevant, we may collect information relating to:
- Products of interest
- Requested services
- Software licenses
- User or endpoint quantities
- SaaS subscriptions
- Cloud deployments
- API usage
- Project scope
- Investment proposals
- Partnership opportunities

Technical Information
When you access our website, certain technical information may be collected automatically, including:
- IP address
- Browser type
- Device information
- Operating system
- Language preferences
- Pages visited
- Date and time of access
- Referral source
- Cookie identifiers
- Server log information

Communications
Information voluntarily submitted through:
- Contact forms
- Emails
- Customer support requests
- Demo requests
- Proof of Concept applications
- Partnership proposals
- Investment applications
- Technical inquiries
may also be processed.

We may process personal information for purposes including:
- Responding to inquiries
- Managing product demonstrations
- Evaluating Proof of Concept requests
- Preparing quotations
- Managing software licensing
- Delivering SaaS services
- Providing cloud solutions
- Operating APIs and digital platforms
- Delivering technical support
- Managing customer relationships
- Evaluating partnership opportunities
- Assessing investment applications
- Improving products and services
- Monitoring platform performance
- Detecting fraud and security incidents
- Maintaining system integrity
- Complying with legal obligations
- Establishing, exercising, or defending legal claims

We process personal information only to the extent necessary for legitimate business purposes and applicable legal requirements.

Our website may include forms for:
- Contact requests
- Product demonstrations
- Pricing requests
- Partnership applications
- Investment proposals
- Career opportunities
- Technical support

These forms may be provided through trusted third-party platforms such as:
- Microsoft Forms
- Google Forms
- HubSpot
- Salesforce
- Zoho
- or similar business platforms.

Information submitted through these forms is used solely for evaluating and responding to the relevant request.

We may use cookies and similar technologies to:
- Maintain secure sessions
- Remember user preferences
- Improve website functionality
- Measure website performance
- Analyze visitor behavior
- Detect technical issues
- Enhance user experience

Additional information is available in our Cookie Policy.

The Company implements appropriate technical and organizational measures designed to protect personal information, including:
- Access control mechanisms
- Authentication procedures
- Encryption technologies
- Firewalls
- Network security monitoring
- System logging
- Backup procedures
- Vulnerability management
- Regular security reviews

Although no electronic system can be guaranteed to be completely secure, we continually work to maintain an appropriate level of protection for the information entrusted to us.

To operate our business efficiently, we may engage third-party providers for services such as:
- Cloud infrastructure
- Hosting services
- Content delivery networks (CDN)
- Email services
- CRM platforms
- Analytics tools
- Customer support platforms
- Video conferencing services
- Payment service providers

These providers may process information on our behalf under contractual confidentiality and security obligations and in accordance with applicable data protection laws.

As a general principle, customer data processed through our software products and technology solutions remains within infrastructure selected and controlled by the customer, including:
- Customer-managed servers
- Private cloud environments
- Public cloud platforms
- Data centers

The Company does not routinely access customer content or customer-managed systems.

Where technical support is requested and expressly authorized by the customer, temporary and limited access may be granted solely for troubleshooting or maintenance purposes.

Such access is strictly limited to the support engagement and is revoked once the support activity has been completed.

Customers remain responsible for ensuring that their own collection and processing of personal information complies with all applicable laws and regulations.

Personal information is retained only for as long as necessary to:
- Fulfill the purposes described in this Privacy Policy;
- Perform contractual obligations;
- Comply with legal and regulatory requirements;
- Resolve disputes;
- Enforce our agreements.

Upon expiration of the applicable retention period, personal information will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable laws.

Because certain technology providers, cloud platforms, and infrastructure services may operate internationally, personal information may be transferred to or processed in jurisdictions outside your country of residence.

Where such transfers occur, the Company implements appropriate safeguards consistent with applicable data protection laws, including contractual and organizational measures where required.

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to:
- Access your personal information;
- Request correction of inaccurate information;
- Request deletion where applicable;
- Restrict or object to certain processing activities;
- Request data portability where legally available;
- Withdraw consent where processing is based on consent;
- Lodge a complaint with the relevant supervisory authority.

Residents of Türkiye may exercise their rights under the Turkish Personal Data Protection Law (Law No. 6698 – KVKK).

Additional information is available in our applicable Privacy Notice (KVKK).

We may revise this Privacy Policy from time to time to reflect:
- Changes in applicable laws;
- Technological developments;
- New products or services;
- Security improvements;
- Business operations.

The updated version becomes effective immediately upon publication on the Company's website unless otherwise stated.

Company Name: Addyol Bilişim ve Dış Tic. Hiz. Ltd. Şti.
Address: Cumhuriyet İş Merkezi, No. 34-36, D. 309, Bayrampaşa 34030 İstanbul
Company Registration Number: 0007132189600001
Tax Identification Number: 0071321896
Email: info@addyol.com
Phone: (Whatsapp) +90 (532) 069-8480